SHIPPING & RETURNS
SHIPPING POLICY
At Chaotic Dreams, we take pride in our fast and reliable shipping. We offer multiple shipping options to ensure your order arrives safely and promptly. All orders are processed within 1-3 business days, and we provide tracking information so you can monitor your package every step of the way.
RETURN AND REFUND POLICY
Your satisfaction is our priority.
WE ACCEPT RETURNS WITHIN 30 DAYS OF RECEIVING YOUR ITEM. TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE FAULTY OR DAMAGED AND MUST BE RETURNED UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. FOR RETURNS AND EXCHANGES PLEASE EMAIL SUPPORT. YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE. IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.